Thank you for taking time to share your experience aboard Metro Bus or Rail with us. Your input helps us provide better service. Your report will be reviewed by Customer Relations staff and given appropriate management follow-up.
Note: Please use this form only to report your actual experiences using Metro's services. If you have a suggestion, opinion or other comments, or want to request timetables, maps or brochures, e-mail us at

If your comments are lengthy or complex, we urge you to use e-mail rather than this form or to contact a Metro Passenger Relations Representative at 213.922.6235 or 1.800.464.2111
Information you provide us on this website/form may be subject to disclosure under the California Public Records Act.

First Name: Last Name:  
Telephone number: Daytime: Evening:
Address: Please enter a valid E-mail or street address or P. O. Box information

Date of Incident:
Time of Incident:    
Boarding Location (intersection):  (or location of Incident)
Destination:  (or direction of Travel)

Bus (or Rail) Line: Bus Lines: Up to 3 numbers
Rail Lines - Enter 3-letter code:
Red Line - RED   Blue Line - BLU
PUR - Purple Line  EXP - Expo Line
 Green Line - GRN  Gold Line - GLD

If Available ...
Operator badge number: Bus (or Rail Car) Number:
Operator Description:    
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Describe what happened:     
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Civil Rights